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Hydroflux Launches its New Brand – Hydroflux Epco

Hydroflux Group has announced the launch of Hydroflux Epco – its new brand in the wastewater market.

Hydroflux Epco Rebrand Announcement

Hydroflux Epco combines wastewater innovator Hydroflux HUBER with EPCO Australia, who is one of Australia’s earliest and longest standing water companies.

This combined powerhouse will provide a full range of treatment technologies across the water spectrum, and will incorporate EPCO’s well proven technologies used in the municipal, industrial and mining sectors.

Hydroflux Epco’s expertise encompasses over 1000 references throughout Australia, Asia Pacific, Middle East and UK, dating back to 1961.

Together with continuing relationships with global leaders HUBER Technology®, Aerostrip® and Organica®, Hydroflux Epco is positioned to become Australasia’s leading water technology group.

Please visit Hydroflux Epco’s updated website www.hydrofluxepco.com.au for further information on Hydroflux Epco’s extensive/expanded product range.

About the Hydroflux Group
The Hydroflux Group comprises seven companies based in Australia and the UK, providing specialist design and build, equipment, processes and operational services in water and wastewater treatment and sludge treatment and dewatering. The Hydroflux Group are the exclusive Australian representatives for HUBER Technology, AEROSTRIP, CNP Technologies, Aeromix, Flootech MBBR, Dutch Spiral and Organica Water and incorporates EPCO Australia.

Contact
Hydroflux Pty Ltd
Level 26, 44 Market St. Sydney NSW 2000 Australia
P +61 2 9089 8833 F +61 2 9089 8830
info@hydroflux.com.au

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Come And See The Sludge Dewatering Technology Everyone Is Talking About @ OzWater 2017

Hydroflux will be exhibiting at OzWater 17 in Sydney to showcase the group’s world leading wastewater treatment, energy recovery, sludge dewatering and biosolids reuse technology as well as its Design Build and Operate Maintain capability.

OzWater, Australia’s leading international water conference and trade exhibition is on from the 16-18th May 2017 at the International Convention Center Sydney – Free exhibition registration at OzWater 2017 Registration

Visit Hydroflux at stand A09 and view working models of our:

    •   Organica System – combining natural plants and fixed film technology to treat municipal wastewater
    •   Flootech® MBBR – robust and compact biological wastewater treatment for industrial wastewater treatment
    •   AEROSTRIP® Diffusers – the world’s most efficient fine bubble aeration system

A full sized HUBER QPRESS® will also be on display! – come learn why this technology has taken over sludge dewatering in Australia. Technical information and training sessions available, email info@hydroflux.com.au for more information.

Our industrial and municipal technical specialists will be on hand to discuss all your wastewater, tradewaste and sludge dewatering needs.

Q280 Sydney

About the Hydroflux Group
The Hydroflux Group including EPCO Australia comprises seven companies based in Australia and the UK, providing specialist design and build, equipment, processes and operational services in water and wastewater treatment and sludge treatment and dewatering. The Hydroflux Group are the exclusive Australian representatives for HUBER Technology, AEROSTRIP, CNP Technologies, Aeromix, Flootech MBBR and Organica Water.

Contact
EPCO Australia
Level 26, 44 Market St. Sydney NSW 2000 Australia
P +61 2 9089 8833 F +61 2 9089 8830
epco@hydroflux.com.au

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The Silly Season is Upon Us…

The Silly Season has once again descended upon us and as we all fret over finding that unique gift and plan our holidays. It is once again a good time to reflect on the year and what we have accomplished…

HUBER
Despite what many have seen as a politically-trying year, both locally and worldwide, the demand for high-quality sustainable wastewater treatment and sludge dewatering systems has not let up. As a result, the Hydroflux Group has again seen a record growth year in just about all areas.

A few noteworthy news items from the Hydroflux Group’s 2016 year:

 

• ­ Helping Australian Water Authorities Be Sustainable:

AerostripAeration of biological treatment systems, even the fine bubble type is typically a massive power consumer and has a high OPEX due to limited lifespan. Thanks to Hydroflux, Water Corporation in Western Australia and many other Australian water authorities have discovered that AEROSTRIP® aeration systems are significantly more power efficient and have a life span in excess of 10 years!
        Click here for full news article.

• ­ Acquisition of EPCO Australia:

EPCO AustraliaEPCO Australia, one of Australia’s largest suppliers of clarifiers, anaerobic digester equipment and package sewage treatment plants throughout Australia, PNG and the Torres Strait Islands or over 50 years was acquired by Hydroflux. This exciting acquisition allows Hydroflux to play a bigger role in supporting sewage treatment plant construction contractors and more actively participating in the mining and resource sector.
        Click here for full news article.

• ­ ­Opening of Offices in Victoria and the United Kingdom (UK):

Hydroflux UKPortsmouth in Southern England is home to our latest office, as we continue to expand our overseas activities, whilst earlier in the year we opened in Victoria, coincidently also located at the southern end of Australia. Both these offices allow Hydroflux to provide better local specialist support to our customers.
        Click here for full news article.

• ­ Exports, Exports and Even More Exports:

Hydroflux Fiji WastewaterNothing better than helping the balance of trade a little. This last year has seen the group’s export market grow massively. This includes two large orders for environmentally sensitive projects into the tropical paradise of Fiji.
        Click here for full news article.

• ­ ­Less Smelly Innovative Odour Control:

Hydroflux Neutralox Odour ControlUnless you are lucky enough to be living next to an Organica Sewage Treatment Plant (which does not smell) then you will know how much the odour of sewage can ruin a BBQ! Available exclusively in Australia and New Zealand from Hydroflux, Neutralox is the latest in in low-cost, small footprint, economical odour control systems.
        Click here for full news article.

• ­ Biological Systems Everywhere:

Hydroflux SBR WastewaterFrom Sequential Batch and Membrane Biological Reactors (SBR/MBR’s), to traditional activated sludge systems and even complex high-load BNR plants, this last year has seen Hydroflux build record numbers of systems in a wide variety of industries. Wineries, abattoirs, rendering plants and even tropical island resorts have all benefited from our specialist knowledge.
        Click here for more information.

And 2017? Well coming year is shaping up to be something special and you can definitely expect to see a few positive surprises from both our innovation team and overseas partners… Hydroflux extends its grateful thanks to our customers, sub-contractors and staff who have shown us nothing but trust and loyalty this last year.

Merry Christmas to you and your families. We hope you enjoy the holidays and look forward to working with you again in the New Year.

The Hydroflux Group.

About the Hydroflux Group
The Hydroflux Group including EPCO Australia comprises seven companies based in Australia and the UK, providing specialist design and build, equipment, processes and operational services in water and wastewater treatment and sludge treatment and dewatering. The Hydroflux Group are the exclusive Australian representatives for HUBER Technology, AEROSTRIP, CNP Technologies, Aeromix, Flootech MBBR and Organica Water.

Contact
EPCO Australia
Level 26, 44 Market St. Sydney NSW 2000 Australia
P +61 2 9089 8833 F +61 2 9089 8830
epco@hydroflux.com.au

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EPCO Australia joins the Hydroflux Group

Hydroflux Pty Ltd has completed the acquisition of the business of EPCO Australia, and is looking forward to continuing the strategic partnership between EPCO Australia and Simmonds & Bristow.

This acquisition accelerates the Hydroflux Group’s efforts to be an active participant in both the mining and resource sector and complete their product offering to contractors for the upgrading or construction of municipal sewage treatment plants.

“We are excited about the opportunity to play a bigger role in supporting sewage treatment plant contractors and more actively participating in the mining and resource sector, a very strategic market for the Hydroflux Group” said Adrian Minshull, CEO, Hydroflux.

“EPCO Australia has been a leading supplier of clarifiers, anaerobic digester equipment and package sewage treatment plants throughout Australia, PNG and the Torres Strait Islands for over 50 years and is a unique business with outstanding technology that has been well proven. We look forward to investing in and maximising the technology, and incorporating it into our product and solution offering, both in the Australia and around the world.”

About the Hydroflux Group
The Hydroflux Group comprises seven companies based in Australia and the UK, providing specialist design and build, equipment, processes and operational services in water and wastewater treatment and sludge treatment and dewatering. For more information please visit Hydroflux.com.au

BSI Combined Black Cert

BSI Certifications Granted

epco-australia

How Can We Help You? Tell Us About Your Problem

EPCO has introduced a new way for you to tell us what challenges you are running into with your water assets. Simply visit this page, plug in your information using the drop-down menus and boxes and you can summarise your situation for us. We’ll take a look and get back to you just as quick as we can. And while you’re at it, why not read about some of the problems that our clients have faced in the past, and how we’ve helped them find solutions. And don’t forget, you can always call us at 02 9089 8833.

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Quality, Safety and Environment

EPCO Australia has updated our quality, safety and environment policies as part of the IMS certification process. You can read about our new policies here.

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Customer Service at EPCO: Why We’re Winning

At EPCO Australia, customer service isn’t a “nice to do”. We believe customer service is an absolutely critical component for any successful business. One of our core values is relationships, which we believe should be long-term and mutually beneficial. That cannot be achieved if our clients aren’t satisfied with our work.

We already know that our clients keep on coming back to work with us again and again. At last count, over 70% of our clients have worked with us on more than one project. That makes us happy, but we like to keep ourselves honest and on our toes.

That’s why we stay on top of customer services during all stages of our business. We collect and action feedback all throughout the life of the project and also complete an in-depth survey at the conclusion of the project to allow our clients to share their thoughts with us after all the dust has settled.

We’ve recently been reviewing those results and we’re pretty excited about what our clients have been telling us. We thought you might like to know too.

How does EPCO’s value proposition (what you receive in exchange for the price you pay) stack up?

Our clients scored us an average 8.75 out of 10.

How professional are our project managers?

We’re very proud to have received an average score of 9.3 out of 10.

Do EPCO’s design match up with the purpose and goals of the project?

Our average score was a whopping 9.75 out of 10.

What about on-site timing? Getting the work done on time?

This one is really important since “On time, on budget, every time” is our core promise. Thankfully, our clients agreed that we are delivering by giving us an average score of 9 out of 10.

How does our commissioning documentation compare?

This is an area where our clients tell us that they’re really pleased with our efforts, scoring us an average of 9.7 our of 10.

Closing out the project seems to a particular area of strength for EPCO and our Clients tell us that when it comes to Customer Service, we save the best for last.

On both Commissioning Professionalism and Project Closure, we consistently received perfect scores of 10/10 on both measures.

What does this mean?

At EPCO Australia, we never rest on our laurels. We’re going to keep up our efforts and hope to see our already high scores go even higher. That’s the thing about good customer service – it isn’t something that you start and stop, it is either a part of who you are as a company or its not. At EPCO, we intend to make certain that a focus on customer satisfaction is something we never lose.

 

ManagedWaterCycle

How well do you know us?

At EPCO Australia, we’re proud to offer you products throughout the entire managed water cycle. Despite over 50 years of service, here in Australia and abroad, we’re still sometimes surprised when clients (new or old!) don’t know just how much we offer. We talk about that in our latest email communication. If you want to read it: Check it out here!

To join our mailing list, click on the link at the bottom of the screen.

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Maroon Dam reservoir improvement upgrade

At EPCO Australia, we’re proud that over 70% of our clients represent repeat business. And we believe that our commitment to building relationships and delivering hassle-free service is what sets us apart. In 2015 EPCO Australia was called upon by Seqwater to provide some repair/refit work at Maroon Dam. Although this project did not represent a high dollar value, it was complex and high risk with several challenges including working at heights, arranging for a temporary water supply for local residents, managing disinfection and making sure that all appropriate sampling was completed.

EPCO completed a number of smaller tasks to bring this project to life including:

• Removal and replacement of existing header tank

• Removal and replacement of existing pipework

•Removal and replacement of old timber support beams with new pre-painted beams

• Installation of kick boards around the top of the platform

• Installation of a fall-restraint system

• Fitting a level float switch

• Disinfecting all equipment

• Welding safety cage straps to the outside of the cage

• Arranging for temporary water inlet and isolation

• Installation of a scour pipe and sample point

• Pouring concrete near ladder access points

• Installation of new fence works

This site was difficult to access, but EPCO was up to the task, with our team coordinating all logistics and trades including crane and dog man, delivery trucks, electrician, water tanker and client representatives. The removal of the old timber, at a substantial height of 9 meters, was a key safety challenge, but the team worked out a way to make it safe and efficient. The site was left clean and free of rubbish, a point of pride with our EPCO team. In the end, the client was pleased that EPCO came in and, despite the challenges, got on with delivering the job. The relationship with our client prospered because no matter the size of the job or the complexity, EPCO will do what it takes to deliver on time, on budget, every time.

Before

Before

During Installation

During

Installation Complete

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